Question 1

What is the minimum deposit to start?

Accepted Answer

You can open and fund an account from £190. You are welcome to increase your balance whenever you choose as your investment grows.

Question 2

How do I withdraw money?

Accepted Answer

Withdrawals are requested through your dashboard at any time. Funds return to your payment method within standard processing timeframes.

Question 3

Is my capital protected?

Accepted Answer

Your account uses industry-standard encryption and identity checks. As with all investment, your capital is at risk and can move both up and down.

Question 4

How long does setup take?

Accepted Answer

Most people complete registration and verification within minutes. Once your first deposit settles, you can begin your investment plan immediately.

Question 5

Will there be hidden charges?

Accepted Answer

All costs are shown clearly before you proceed. You'll always know precisely what your plan includes — zero hidden charges.

Question 6

What is the minimum age requirement?

Accepted Answer

You must be 18 or older to open an account and invest. Identity and age confirmation will be requested as part of our verification process.

Question 7

Which payment methods do you accept?

Accepted Answer

We accept major debit and credit cards, bank transfers, selected e-wallets and cryptocurrency options. Available methods are confirmed during your deposit.

Question 8

When can I speak to support?

Accepted Answer

Our team operates Monday through Friday, 9:00 to 18:00. We aim to address every question within one working day.

Question 9

Who pays tax on my investment returns?

Accepted Answer

Tax obligations depend on your personal circumstances and where you are based — that responsibility remains yours. We suggest keeping records and seeking professional tax advice.

Question 10

What does KYC verification mean?

Accepted Answer

KYC (Know Your Customer) is a standard identity check required by law. It keeps your account safe and is standard practice for all investment platforms.

Question 11

Do I need investing experience?

Accepted Answer

No experience needed. You receive a personal financial analyst who guides you from day one, so market knowledge is not required.

Question 12

Who actually manages my investment?

Accepted Answer

A qualified financial analyst, backed by AI systems, tailors strategy to your objectives and risk tolerance. Human judgement drives every decision — technology supports it.

Question 13

Is the platform regulated?

Accepted Answer

Yes. We meet all UK financial regulations and cybersecurity requirements, with built-in account safeguards and verification standards.

Question 14

Can I add more money later?

Accepted Answer

Absolutely. Top up your account whenever you wish and work with your analyst to adjust your plan as your goals shift.

We are here to help.

Email support

Hours

Response